The Nonprofit Podcast

with Justin Harter

Episode 028: Watch your tone

This week’s episode includes a discussion about style and tone in the first half of the show. This conversation started from a piece of “direct” (junk, to you and me) mail that made someone feel bad for throwing away a child. The second of the show is about institutional knowledge and how documenting work processes is good, but how much better would it be if you included the emotional and cultural challenges and successes of your organization, too?

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Episode 028: Watch your tone